Our Areas of Specialist Support
Resolving complex operational and property challenges through bespoke, one-to-one consultancy.
The Retail, Hospitality, and Leisure (RH&L) sectors face an increasingly volatile landscape. When standard resources aren’t enough, we provide expert support and consultations. Whether you need a tactical steer or a deep dive into a dispute, our support is delivered flexibly via phone, email, or Zoom.
Property & Infrastructure
- Dilapidations & Claims: Resolving disputes regarding repairs and end-of-term claims.
- Landlord Defaults: Addressing failures in premises maintenance and building safety.
- Lease Clarity: Defining unclear liabilities and resolving “unfit for trade” conditions.
Supply & Operations
- Supply Chain Resilience: Tackling delivery errors or product delisting.
- Contractor Oversight: Managing low-quality workmanship from landlord-appointed teams.
- Operational Continuity: Resolving disruptions caused by withheld information.
Commercial & Conduct
- Employment & Payroll: Navigating TUPE responsibilities and compliance.
- Transparency Issues: Addressing information asymmetry where key details are concealed.
- Professional Conduct: Handling intimidating behavior or hidden service charges.
How We Take Action
We don’t just identify the problem; we help you execute the solution.
- Document Drafting: Correspondence and templates.
- Agreement Audits: Checking rights and obligations.
- Compliance Strategy: Pubs Code and Arbitration reviews.
- Tactical Redress: Routes for resolution and strategy.
- Expert Referrals: Legal, Surveyors, and Media contacts.
- Contractual Review: Penalty and “Buying Out” analysis.
Representation on request: Need us to step in? Formal representation can be arranged following an initial consultation.