RH&L provides independent support, guidance and representation for businesses across the Retail, Hospitality and Leisure sectors.
Our mission is to help operators make confident, informed decisions free from landlord, supplier or corporate influence.
Our Background
Originally established to support pub tenants through complex regulatory and landlord dispute issues, our experience has grown to cover the full RH&L landscape.
From cafes, restaurants and bars to retailers, leisure venues and the night-time industry, we offer sector‑specific expertise based on decades of real‑world casework and hands‑on industry knowledge. Meet our Manager Chris Wright
What We Do
We help businesses navigate:
- Commercial agreements and negotiations
- Financial leakage and loss analysis
- Rent reviews and renewals
- Compliance and regulatory obligations
- Mis-selling or unfair terms
- Breaking contracts
- Exit strategies
- Dilapidation and repairing obligations
- Business rates and valuation appeals
Our specialist tools, including our unique “no worse off” assessments and operational loss calculations give operators a clear picture of their business position.
Why Independence Matters
We operate without sponsorship, partnerships or influence from large companies or landlords. That means our advice is always honest, always transparent and always focused on what is best for your business.
FAQs
What does RH&L do?
RH&L provides independent guidance and expert support to businesses across the Retail, Hospitality and Leisure sectors. We help operators understand agreements, navigate regulations, resolve disputes and protect their commercial interests always without corporate, landlord or supplier influence.
Who do you support?
We work with businesses of all sizes including independent retailers, hospitality venues, cafés, restaurants, bars, leisure operators, activity centres, gyms, franchisees and new entrants to the sector. If you operate within Retail, Hospitality or Leisure we can help.
What makes RH&L independent?
We do not take sponsorship, funding or incentives from landlords, pub companies, major suppliers or large commercial entities. Our advice is always free from conflict or bias ensuring our loyalty is 100% with you.
How does our subscription work?
Subscribers receive access to exclusive resources, guides, industry tools. This ensures you always have reliable advice and up‑to‑date information to help you run your business confidently.
Can I get one‑to‑one advice or representation?
Yes. If you require personalised support or formal representation whether for agreements, disputes, rent reviews, negotiations or business rates simply complete our contact form. Our team will get in touch to discuss the next steps.
Do you still support pub tenants and Pubs Code issues?
Yes, while our reach now covers the entire RHL sector, we remain one of the UK’s most experienced independent advisors for pub tenants. Our background includes significant work on Pubs Code issues, arbitration cases, rent challenges and the well‑known 72 pints operational loss model.
What is the “72 pints” model you refer to?
It’s a specialist calculation originating in the pub trade to measure sediment and wastage losses in beer sales. We’ve expanded this approach into modern tools that help businesses identify financial leakage, operational loss and areas where you may not be “no worse off.”
Why should I choose RH&L instead of other services?
Because we offer something most industry services can’t: true independence.
No sponsors. No conflicts or bias. No hidden agendas.
Cheaper than a law firm
Just expert advice, years of case experience and tools designed to protect your business not someone else’s interests.
How do I get started?
Simply register by using the contact form. If you’re not sure what type of support you need, we can guide you.
With RH&L, you get clear, honest guidance from experts who understand the pressures of retail, hospitality and leisure.
We help you navigate challenges, protect your interests and uncover opportunities to grow with confidence.
Contact us for help with your business rates by clicking the “speech bubble” icon on the right hand-side of the page.